For-Profit Colleges -- Are Our Students (And Taxpayers) Being Served or Ripped Off?
83This is part of a current three-part series. Please click on the links at the end of the article to view part one and two:
The Financial Stakes Have Never Been Higher
For-profit schools in the post secondary sector of higher education offer students the opportunity to learn a trade in a hands-on vocational style of education. While providing a valuable service for students, proprietary schools in the United States are not uniformly regulated, leaving many students with major debt and no education to pay for it.
These schools are also known as technical schools, technical colleges, business colleges, career colleges and more. Many try to hide the fact that they are for-profit by shielding who owns them, buying "brands" in communities (i.e. a school name that has been around for a long time, some for over 100 years).
At a time when the financial stakes for American taxpayers are at their highest, these colleges are proliferating all over the country. In Ohio alone, there are currently 291 schools registered with the Ohio State Board of Career Colleges, up from 279 in 2007. Due to a new tax credit of up to $2,500 being offered to students starting in the tax year 2009, as well as new Pell Grant awards of up to $5,550 for the 2010 school year, the opportunity for profit at these for-profit schools has never been better. The students kick in the rest of the tuition that can be upwards of $25,000 per year at some schools, and most of the time, this additonal money comes from federal student loans. It is no wonder that many of these schools are moving from private ownership to private equity groups.
Unfortunately, for the students, the federal Department of Education -- as well as the individual states’ regulating boards -- have allowed these schools to proliferate unchecked. A Google search of lawsuits tell the story of many students who enrolled in these type of schools only to be shocked when they did not get what they were promised. These sad stories run the gamut of lack of accreditation of individual programs to non-disclosure of lack of credit transferability due to specialized training. In my own daughter’s case with a Corinthian school in Florida -- the program was 30 hours shy of hours required to be licensed in another state (requiring a two year repeat of the same program). Currently in the news is a school in Michigan who was sued because they lack the proper authority to award promised Associate’s degrees to students. According to the story, this has been going on there since 2000. That would be funny if it wasn't so darn pitiful and made so many students victims.
An Example of What Is Wrong With the System
A fine example of the lack of regulation can be found by viewing the Ohio Board of Career Colleges 2008 annual report. That report reads more like a glowing brochure for the for-profit colleges than a required report from a governing board whose job it is to protect the student through regulation and oversight:
This Annual Report is testimony to the positive impact of Ohio’s career colleges and schools. The Board is proud of its role in the regulation of this important post-secondary sector. It feels strongly that, with their continued cooperation, Ohioans can remain assured that their investment in a career college or school is one on which they can depend.
Reported Complaints
It is ludicrous to imagine that out of 291 for-profit schools and over 70,000 students that there were only 58 complaints in the year 2008. There weren't even details to be sketchy about, other than the handy chart pictured below. For all we know, some of these complaints might even be multiple complaints from the same students. While the board seems to think that this means that there are no real complaints, the sad fact is that many students are afraid to complain. The report actually states that:
The number of total complaints received in FY 2008 is consistent with previous years and the complaints, for the most part, represented isolated problems between individual students and schools. Most complaints are normally resolved by achieving voluntary compliance from the schools. The nature of the student complaints, which were received in FY 2008, can be broken down into the following general headings:
ALLEGATION
| NUMBER OF COMPLAINTS
|
|---|---|
Poor Quality of Education
| 17
|
Failure to Make Proper Refund
| 7
|
Unfair Administrative Policies
| 17
|
Financial Aid Problems
| 8
|
Involuntary Dismissal Issues
| 4
|
Admissions Issues
| 5
|
A Few More Complaints for the Board
During my own investigation of practices at Miami-Jacobs Career Colleges, I have been in contact with students from several different branch locations. While I have encouraged these students to complain to the Ohio Board of Career Colleges, they are all afraid of repercussions.
Here are some excerpts from actual emails:
“There are several students who are interested in your efforts, but are unable to act, because they are also current students.”
“Although many are frustrated, most of the students left are so close to grad that they either do not want to deal with this, or just want to "push through" and get out before more changes occur.”
“What's worse is that they are not training me for my job. The (program) instructors are helping us and doing everything they can for us but it's gotten to the point to where I'm being scammed and ripped off.”
“Maybe you can understand that this is unethical because everyone else thinks they're doing me a favor letting me buy a degree from them.”
“I am a student at miami jacobs as i type, and am supposed to graduate in august/i have had so many problems with this school it is unbelievable. with teachers NOT qualified to teach our classes, clinical hours that are NOT being given to us, the PRICE of 22,000 dollars for this program. I am fed up and want this school to be repremended (sp) for the actions they are doing..or better yet not doing.”
“We were also misinformed of class schedules and times, being told our schedules would stay the same, and in fact, they were changed drastically.”
“Initially when the school changed hands, students weren't even informed, supposedly neither was the staff. We came back to school from a week-long break and there was a sign "Miami Jacobs" on the door! TWO WEEKS LATER - we were called to a meeting during our class time and informed by some poor scapegoat ( who has since been fired) that the school is now Miami Jacobs and that things would only change for the better. Since then, the place has a revolving door - like I said, admission and staff changes so much, students don't even know who to contact for concerns/questions. Not that anything gets answered anyway!”
“We have a clinical site in (another location), that we are currently at, which we had our first day … mind you I have to drive an hour to get there, arrive at 7:45 and NO INSTRUCTOR shows up… told us to go ahead and go home...So we had it again today.. Drove there, have to be there at 7, waited til 7:30..again no instructor shows up.”
“I am just so fed up with this school, the teachers and the price of all things. I graduate in august and I am nowhere confident that I would pass my boards.”
I even found a complaint at Google Maps for the Columbus location at 150 E Gay St located one block west of the offices of the Ohio Board of Career Colleges:
"...Instructor's and students alike are treated like they are 2 years old. It's very, very discouraging to the students and I know for a fact than many of the Columbus campus site students are looking elsewhere to finish out their studies. What a shame. Students that enjoyed going there are now so discouraged they are contemplating either transferring or dropping out until they can get into another school...I, for one, will not encourage others I know looking to obtain a higher education to attend Miami-Jacobs."
Grievance Form
Some Suggestions for the Ohio Board of Career Colleges
While these excerpts show that most complaints go unreported, there are many ways to fix the system. First of all, according to complaint rules, there is only a six month window to address complaints with the board. Six months! That is not enough time for these students to issue complaints. Some of the above comments show that many students might be too intimidated to make the complaints while attending school. Is that why these schools get away with this stuff year after year?
I propose that there are enough dollars flowing into these schools that they could pay for investigators to come in on an annual basis to review the schools, interview students (who can speak without repercussions) and take the proper steps to ensure that the schools are operating up to par. These schools already pay the accreditation agencies to do just that, but that system is not working either -- and a topic for a whole other article.
In addition, all state regulating boards should be required to list summaries of pending and closed lawsuits (and the outcomes) on their websites. In a step further, if that school is affiliated with other schools out of state through an educational division such as Delta Career Education Systems or Corinthinan Colleges, those complaints and lawsuits should be listed as well. A student, in researching a school, should not have to use Google search and countless hours to find out the information that the state regulation boards should be providing to protect the student.
Ohio students may get a PDF file copy of the grievance form here.
Department of Education, Washington D.C.
Some Questions For the Department of Education
What kind of job is the federal Department of Education doing in policing these run away for-profit schools? Shouldn’t that federal agency be more vigilant in protecting the students that they are supposed to serve?
I propose that the Department of Education at their ed.gov website offer this same information in a convenient location to the student. This can be gleaned from the state boards who can very well report this information as it occurs to the Department. What is so difficult about this process and why isn’t it being done already? With the instaneous information processes we have today, there is no excuse.
Why is the Department of Education being so cavalier with our limited education dollars? When a school does not deliver the promised education to a student, not only is the student being defrauded, but so is the Department of Education and the very taxpayers who are providing those dollars. Why aren’t these schools being -- at the very least -- fined for this fraud? Most citizens who defraud the government end up with much, much worse.
For further proof of this insanity:
A Lawsuit...
According to the Detroit Free Press website, on July 22, 2009, the Academy of Court Reporting, Clawson branch, agreed to pay out $32,000,000 to about 3,275 current and former students who were promised Associate's Degrees at the Michigan campus. Out of that amount, $7.8 million is in the form of tuition reimbursements.
The settlement also gives approximately 500 students who graduated from the program the ability to transfer those credits to Miller-Motte College in North Carolina toward a bachelor’s degree. The state of Michigan does not now and has never recognized the Academy of Court Reporting, a proprietary school, as a school who can issue Associate’s Degrees in that state. Even so, all the students were able to get federal tax dollars to spend at the school on tuition. How does something like this fly under the radar of the Department of Education for so long? Even more importantly, how are these schools allowed to still be in business and still raking in government dollars?
The Academy of Court Reporting (ACR) was purchased in August 2006 by Delta Career Education Systems, a subsidiary of Gryphon Investors, a $700 million private equity group. In the state of Ohio, while the Academy of Court Reporting is still operating under that name in Cleveland, the Akron, Cincinnati and Columbus locations are now operating under the Miami-Jacobs Career College brand. The Clawson, Michigan, and Pittsburgh, Pennsylvania locations are currently still operating under the name of ACR.
The original Miami-Jacobs Career College, known until recently as the Miami-Jacobs Business College since 1904, is located in downtown Dayton, Ohio. For just under 100 years, that school was a family owned business owned by the Campbells and Harbottles of Dayton, Ohio.
It was sold in 2004 to Huron Capital Partners, a private equity group, for an undisclosed sum for their Delta Career Education Systems division. That division was subsequently sold to Gryphon Investors in 2006 for 11.1 times the amount of its original investment, according to press releases from Huron at the time of the sale. Crain’s Detroit Business, in an article published on May 22, 2006 by Tom Henderson reported that amount to be $115 million.
That mega price tag highlights the profitability of these proprietary schools that often times is at the expense of the student. The Academy of Court Reporting (ACR), brought into the Delta fold by Gryphon in August 2006, added up to a total of 30 schools and 12,000 students under the Delta umbrella. According to the Gryphon Investors website, Delta operates “under strong regional brand names, some with over 100+ years of history.”
Defrauding the Government
As the Michigan lawsuit claims, many of the students at these schools receive Title IV funds, also known as federal student aid, in the forms of grants and loans. By accepting federal dollars in a program where the students are not getting what they were promised (in this case, an Associate's Degree) the Academy of Court Reporting has defrauded the federal government. While the lawsuit has been settled for these particular students, I have seen no reports of sanctions for ACR or Delta Career Education Systems. They are being allowed to operate unchecked, raking in millions of federal tax dollars in the form of student loans and grants.
In many states, students who attend these for-profit schools are also eligible for state grants, including in the state of Ohio. Quite often, the majority of the students at some of these schools are underprivileged students. The particular breakdown of the student body for both the Academy of Court Reporting and Miami-Jacobs Career College branch locations can be obtained through the College Navigator page of the Department of Education website by clicking on the names of each herein.
And Another and Another...
...And Another Lawsuit
As previously reported in an article titled Career Colleges -- What You Need To Consider Before Enrollment, I mentioned another lawsuit that Delta Career Education Systems and Miami-Jacobs, at the Dayton location, are currently battling through arbitration from early 2008. In that lawsuit, seven students of the Surgical Technology program contend that the program was not properly accredited.
In addition, there were media reports in the Dayton Daily News of problems in the same time frame with the Practical Nursing program in which the Ohio State Nursing Board claimed that the school lacked a proper director and that the school failed to provide a proper range of settings (such as hospitals and doctor’s offices) for “clinicals,” in which the students go out to work out to gain practical experience. That program is still operating under a conditional license, according to Miami-Jacob’s website.
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UPDATE!!!! The underlined words above contained a link to show the read how Miami-Jacobs was misleading and defrauding potential students by the way they worded their "Approval" by the Ohio Board of Nursing on the Accreditation page of their website. In fact, since early 2010, they have been in danger of losing their conditional license to teach Practical Nursing. See the Ohio Board of Nursing evaluation here.
They are still misleading the student. From this accreditation page, it APPEARS that the school is properly accredited to teach every program that is offered by being accredited by ACSIS, but it is not true. Any program that is offered at Miami-Jacobs or any other career college that requires a license to work in the career field probably needs to be accredited by the board that issues those licenses. If you are considering a career college, before signing up, CALL the appropriate board to make sure that the program is up to that licensing board's standards. Do your homework before enrolling!!!
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Please Take A Moment to Answer
Do you know of someone who has had problems at a for-profit school?
See results without voting
What's Wrong With This Picture?
In addition, as the mother of a student at that location who is enrolled in the Massage Therapy program, I also am unhappy with the “clinicals” in place for that program. Unlike other programs at the school in which the students go out to work in other settings, other than a few two-hour charity events doing chair massages, the students of the Massage Therapy program are required to perform all their “clinicals” at Serenity Spa. Serenity Spa is the for profit spa located within the school in which the students provide free labor to paying customers. To my knowledge, it is the only program at that location where the students are required to work for free to obtain their degrees. Tuition for that program is the same as for the other programs.
Sallie Mae Reston, VA.
Our Story
That is not the only problem we have incurred with Miami-Jacobs Career College in Dayton, Ohio. During the enrollment process, due to false information from a question that I personally directed to a financial aid officer, my daughter became ineligible to receive federal financial aid for a period of time. When my daughter’s previous school loans showed a default and a subsequent sale back to the guarantor over four months and one new Sallie Mae federal loan disbursement later, the director of the department and a financial aid officer sat doodling while my very confused daughter was left to make phone calls on her own behalf.
While I eventually was able to straighten out their mess, with the kind assistance of Albert Lord, the CEO of Sallie Mae, who personally got involved, the school dropped the ball with us, not taking any blame for the situation. In fact, the original officer, who denied giving us the information was “at another location” and we were never given any access to her. During this situation, the financial aid director showed a shocking lack of knowledge about the financial aid process, the definitive go-to book called The Common Manual (put out by the nation’s student loan guarantors) and what the Master Promissory Note, the contract that every student who gets a federal loan must sign, contained. I decided that the only way to help my daughter was to educated myself, which I promptly did over a month’s period, learning everything I could about the school and the financial aid process.
I was promptly removed from being able to deal with the school situation, even though I was involved by having had asked the original question. After two meetings at school, where we both were basically accused of lying, and in which I demanded that they clean up their mess, I was sent a letter saying that I had “violated the student code of conduct” and asked not to return to the premises. They would only deal with my daughter, an independent student. Their only way of dealing with her was to give her a time limit to clear up the problem or be removed permanently from the school. Of course, this also entailed being required to pay back the new loans and grants that she had received in the four months that she was attending school, as well as giving up any future education due to the lack of eligibility for future loans and grants. Fortunately, Mr. Lord stepped in at the eleventh hour and my daughter’s future education was secured.
Is Anyone Listening?
These are all real problems that young and inexperienced students face daily at for-profit schools across the nation. While these students are old enough to sign away their lives to staggering debt in the form of students loans, they do not understand the differences between public colleges and universities and for-profit schools that often masquerade as old and respected institutions. This situation has got to change. Are there any legislators out there listening?
- Career Colleges, Community Colleges or Adult Vocational Education -- Exploring the Options
Please see Part II of this Education Series Also: Career Colleges -- What You Need To Consider Before Enrollment Are you thinking of going back to school? Two out of three Americans are, according...
- Career Colleges -- What You Need To Consider Before Enrollment
See Part I of this Education Series: Career Colleges, Community Colleges or Adult Vocational Education -- Exploring the Options According to the Career College Association, two out of three Americans are...
Miami-Jacobs Career College....Just What are They Trying to Hide?
- Why It Matters: Miami-Jacobs Career College -- Just What Is It That They Are Trying To Hide?
This is an interesting article for everyone, not just prospective or current students at Miami-Jacobs. Many for-profit schools operate the same way.
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Wow, Connie, is this what they call an EXPOSE, (my spelling is missing that cute little thing over the S or the E) but I'm sure you know what I mean. MJ's Scam Revealed!
Anyone smart enough to do research before signing forms will have your articles outlining all the problems, tricks, scams, and hassles, which will steer them in another direction.
I'm sure you will be hearing from more frustrated students and will be able to direct and assist them. I know you would like more to be done, but those who receive your help in the future, will be very grateful and you will have hopefully saved them from what your daughter has endured.
Good job, my friend!
~Jen
There are a number of private career oriented schools mushrooming in the urban areas of India too. They claim to train and adequately qualify students for diverse jobs ranging from air hostesses, pilots, software programmers, fashion technologists and designers, radio, video or disc jockeys, to certified financial professionals to whatever else an imaginative mind could think of.
Most of such vocational colleges are just money spinning commercial ventures with no one to supervise their activities, much to the woe of gullible students and their suffering parents. Fortunately, public debates on TV and other media are now being aired and the Minister in charge of Education appears to be keen to implement some improvement.
Connie Smith, you article on the differences in colleges is excellent. Your writing is so prolific that you should see about joining Examiner.com as you seem to have found your niche and let them know that lindagoffigan sent you. You should apply for the examiner that has to do with higher education. Let me know what you think? Are you getting a lot of outside traffic on such an excellent piece of work? Hubpages is a great site but it seemed to be geared to community type topics. Your illustrations are right on.
Wow Connie, imagine being able to determine your niche? Sounds like an excellent suggestion to me.
Thank you so so much for this series of 3 articles. I am scheduled for a tour of Miami Jacobs tomorrow and I just kept thinking- Wow this is really expensive. I've been to college but wanted a career change that might compliment the job I already have. So basically, I am an adult attending College for the second time and was just a little concerned with their practices, prices, etc. You have no idea how wide my eyes have been opened and how much I have learned from this article! I will go in there tomorrow (because I personally know the admissions rep) but I will be armed with informed questions and knowledge that I wouldn't have gotten without these articles. I can't begin to thank you for the thousands of dollars you have just saved me. As a single mom it means so much to know people are looking out for me! Connie, I am forever in your debt (and not Miami-Jacobs)! :)
Hey Connie, its nice to see this article is listed among the best of its category. Job well done!
Jen
Well done! What kind of a reputation does University of Phoenix have/
I haverecently started attending Miami-jacobs and have since had all these issues come to light. How do I get the answers I want without repercussions from the staff?
Great article. I had no idea for-profit schools could be as expensive or more expensive than traditional universities and community colleges. On advertisements, for-profit schools are always touted as being so affordable. This is quite an eye-opening article.
But what options do students have if they want to enter a trade? Courses in cosmetology and welding, for instance, are not available at traditional colleges, and community college programs are getting more selective about admissions. For the time being, for-profit schools are an unavoidable rung on the education ladder for those in certain professions. Thankfully, articles such as this one will make prospective students more aware of the questions they need to ask, should they decide to enroll in a for-profit school.
Miami Jacobs is a joke and needs to be shut down!!! I say copy and paste all of this to them and to the Ohio State board of Colleges. Look up every complaint you can find and forward it!!!!
I have a cousin this happened to it is a real shame that the government will stand by and let these schools rob students and the government
What a wonderful hub. The research you went through must have been daunting.
It is very important to get information like this out there.
Your hub is now posted on my blog.
You can find the link to my blog on my profile page.
Dale
Here you go Connie, it is the one I told you about.
http://www.hubbershangout.com/
and belongs to Dale Mazurek
Great article! It is all so true! I am currently enrolled in the Nursing program at Miami Jacobs. Things are definately crazy there! There are many of students in my class that feel they have been lied to about the schedule.We feel that the admissions team lie and tell you what you want to hear to enroll, just so they can steal your money! We are a night class and our next set of classes were to start at 2pm when we were told classes would never start before 5pm. Many have lost there jobs because of the schedule. We had less than a weeks notice of the schedule change. I brought this to the dean's attention and at first she said there was nothing they could do for us but they would fix it for future students.They also accused us of lying, and we said we were losing our jobs, all they said were see career services. They don't want to help us succeed, they just want our money. How is that fair to us? We got them to change the schedule by 2 hours by threatening legal action, but I still don't think 4pm is any better that 2pm when we were told 5pm. In the first week of classes, we went through 3 different instructors for one class alone, and didn't have any grades until 4 weeks into a 12 week class. They promise educated instructors. Where are they? Seriously? They offer a program and night classes but all of a sudden we are afternoon, and they don't have instructors to teach the classes! I am so fed up with this program already! Place is a joke.
Connie,is there anyway to send these responses to the boards,it would really be interesting ti see their response if you could.
"burned by mjcc" asked if there was a way to send these comments to the boards and I would like to know that also,I'm not real computer savvy otherwise, if it's possible, I would do it,maybe someone could tell me how to do it?
Do you have a real job?? Way too much time invested in this for someone who is a real estate agent whose not even working! You need a life! Sounds to me like your looking for a suit to support yourself nicely.
I am a former admissions rep for miller-motte college in wilmington, nc. I started working at the school thinking I was going to help people make a better life for themselves, only to find out everything you have said in this blog is true. Miller-Motte college, like many other technical schools, is owned by Delta Career Education Corporation. I quit my job because I couldn't do it anymore, I was forced to lie to students about everything from financial aid fraud, graduation rates, job placement, accredidation, transferrability of credits, length of programs, tuition rates, cheating on admissions testings, everything I am currently fighting them for unemployment as they have contested my claims and they were especially upset when I filed a lengthy formal complaint with ACICS. This corporation is evil and takes advantage of people when they are most vulnerable. All of the employees are not bad, some just need a paycheck, but if you meet an admissions rep who has worked at one of these for profit schools for very long at all then you will know what kind of moral consciouce they have. They are sales reps and that is all they are, selling you tuition and a lot of future debt for a piece of paper that will be almost useless, just like when you go into radio shack and they sell you a tv when you came in for batteries, except for then the tv would actually at least work, they are on a much more immoral scale because they are messing with people's lives and futures. If anyone needs any advice or has questions feel free to write me.
I was enrolled in the wrong degree program at U of P online, which I did not fgure out until 6 months into the classes when I thought it was wierd that none of my classes were related in any way at all to my degree which was to be Psychology, they told me I could change to Psych. IF I paid them $3,000.00 upfront in full, Financially speaking there was no way I could do that. Now, they have added a class without telling me and say I cannot do anything about because they have it ON THEIR END OF THE COMPUTER, but neglected to put it on mine until AFTER I ASKED ABOUT IT, now they tell me I have to pay for all this extra stuff out of pocket because I have utilized all financial aid that was apparently put on the application. I did not know AT ANY TIME WHAT-SO-EVER until April of this year about this class. The woman from the school even actually told me, word for word from her own mouth that "We don't ever put all of the classes on a students account where they can see it because they might decide to quit at some point." Ok, WHAT?! In the same breath this gal admits that they did not even have it on the record until 2 months ago and that, they knew I would be given that class BUT NEVER TOLD ME! BUT! They sure can tell me what I owe them and that "YOU need US Jennifer!. You need us to get a job, you need us to graduate, YOU NEED US!" No. No, I don't. Now, I go to my Senator and tell her my story and that I am out $13,000.00 for a degree that isn't even relevant to my career choice!!
I can honestly say that for-profit colleges and universities around the globe operate only to make a buck. These learning institutions don't give a damn about the quality of education you receive.
I completed the Bachelor's of Science in Information Technology program with the University of Phoenix Online in July 2008 and as of June 2010, I am still unemployed.
What's funny is, my Windows Networking instructor, Mr. Paul Rouk, did not want to help me at all on my individual assignments. I was getting straight B's on all my individual assignments and during the last week of class, Mr. Paul Rouk decided to go on a "vacation" and not show up in the online classroom. After several complaints in emails and classroom postings, I passed Mr. Paul Rouk's class with an A-, a grade I should not have received.
For more fraud on the University of Phoenix, please visit my hubpages:
http://hubpages.com/hub/University-of-Phoenix-Mult
Stay away from for-profit colleges!
So what does a student do if they find themselves entangled in the nightmare of a for profit vocational school?
Where and to whom do these young people address their complaint?
i once provided care for you as a respiratory therapist at a local hospital i was a recent grad from miami jacobs and i agreed with everything you were saying about the school i know first hand how they make promises of a great future while they push you deeper in debt i was unemployed,broke, and on food stamps while i was at miami jacobs, the school made it sound so wonderful how my life would change once i graduated, i would finally be able to buy a car which for a almost 40 year old single mother of 2 with health problems and who has been homeless it sounded like winning the lotto i owed over 26,000 by the time i graduated, i found a job with a hospital miami jacobs paid for us to do clinicals at even though were not suppose to talk about pay i found out our students got paid less then graduates from other schools, i also found out that i did not have the skills to save a life or provide care to a patient, i eventually lost my job, i didnt learn anything anything at miami jacobs i just paid for a degree, i am now back on food stamps and living with my mom so me and my kids arent homeless again, miami jacobs changed my life because i'm now so in debt i plan to file bankrupt, i have no confidence in myself and i'm sure if it werent for my kids i would have given up and committed suicide by now, my oldest son is 18 and i dreamed of being able to give him a wonderful senior year of high school, I WOULD NEVER WISH MY SITUATION ON SOMEONE ELSE, DO NOT ATTEND THIS SCHOOL
I attended Carnegie Institute of Integrative Medicine, now known as Carnegie Career College. I can tell you that students are definitely too afraid of retribution to file formal complaints. After attending 2 state universities, I have to say that I am truly and sincerely shocked that the doors to this "school" have not been closed. Students are threatened with expulsion if they inquire as to what is done with their financial aide monies! Loan checks are actually dispersed at the END of the term!! No exaggeration. But what can they do if they wish to finish their education? You must identify yourself to file a complaint for an investigation to be launched, and few can afford the repercussions from the spiteful staff. The books that the school provides are half plagiarized from Wikipedia! Unqualified students are the instructors! By the time students realize the scam, all they want to do is get the diploma and run, and many just give up. I understand that, if certain channels are not followed, agencies would be inundated with false vindictive complaints over trivial matters, but their must be a way to have an investigation launched without putting students at risk of losing what they've worked so hard for. It's disheartening that Carnegie Career College is just the tip of a rather large iceberg of fraudulent for-profit and non-profit schools.
I found your article very informing. My adult son went to the Academy of Court Reporting in 2004 part time for a period of 2 and 1/2 yrs. The cost of this useless training lebthim in debt in the amount of $24,000. He is an extremely gullible person being diagnosed as a child as ADHD and now at 32 being diagnosed as bipolar. How he will ever get this albatross from his neck is beyond me. He lives at home with us and we are harassed constantly by debt collection agencies. People have committed suicide over a lot less stressful situations that this debt has placed my son in. We have sought legal advise and have been told nothing can be done and these debts follow you to your grave. What a waste, scam and a fraud!
Don't give up they are doing people a disservice.
I am an unemployed mother of 2 with $40K in student loan debt because of one of these programs in VA. I have a paper that says I have an AOS in Therapeutic Massage...It was a very expensive piece of paper! I have been asked many times if an AOS in Massage even exisits??? This is legalized crime... targeting people who only want to better themselves and be more successful for their families.
I worked at the Academy of Court Reporting & Technology (Cleveland, OH) in the Admissions Department and lasted 2 weeks. The school is such a scam. I would not be able to sleep at night knowing the harm I would be doing to prospective students by setting them up for failure, massive amounts of debt and not to mention "degrees" that are not honored by employers or other schools. Individuals looking for quicker routes to a degree, do yourselves a favor and attend a community college. Your education will be better and more affordable, not to mention that if in the future you decide to further your education your credits would transfer. As a firm believer in education and an individual whose passion is to help others achieve their educational and career goals, my conscience would not have been at peace had I remained there. Those who do not want to take my word, please do me a favor and research the school. ALL of their campuses have gotten shut down except for this one. Hmmmm I wonder why? Their Clawson campus was also sued for millions.
Connie, thanks for standing up and speaking out against this huge problem with for-profit schools. Many innocent people have been betrayed by them and unless more individuals start speaking up, more will become victims of their lies.
I gave up attending Carnegie Career College, (formerly Carnegie Institute of Integrative Medicine......laughable grasp at recognition and legitimacy, I know,) and I can not explain the relief in mere words. I fear no recourse from them, as they are incompetent at everything but fraud. As a former student, my schedule was changed constantly and without warning, I was sexually harassed as were several other female students AND DRUG COUNSELING CLIENTS! I was given line item bills with over $2500 in "miscellaneous expenses"............on a line item bill. I would swear to all of this in a court of law, and provide whatever documentation that I personally have. I have no personally have novendetta against against this waste of an " institution", but per law, they should be shut down. Current students are threatened not only with expulsion for asking simple questions, but also with police intervention if financial aid questions come up. Does that seem fishy? I attended and received degrees from two other REAL COLLEGES, and neither of them were this screwy. My advice to anyone thinking that a career change is needed and that more education is the answer, do you' re research. I didn't.
This was AN EXTREMELY interesting read for me, as I have chosen to represent career colleges in Tennessee for the past 4 years. I do NOT disagree with a lot of what I have read today. Thanks for organizing efforts, Connie Smith. You should be commended---and I say that with 100% commitment because the career college/proprietary college model needs some serious oversight.
With that being said, my fiance' is a graduate of a local career college and is working in her first position as a Registered Dental Assistant. She is NOT a graduate of a school that I represent (past or present) and we were NOT happy with the complete lack of career placement assistance. It is, in fact, tough to get REAL financial aid attention after you enroll in a technical/career college---but try to get ANY attention for your financial aid concerns at a larger state school (similar to my experience at the largest state school in Tennessee).
There are a lot of disenfranchised current and former students of career/technical colleges. That is NOT up for discussion. I see these scenarios on a daily basis, and their concerns are legitimate.
Additionally, I wanted to contribute to this thread by reminding each of us that WITH PROPER OVERSIGHT career/technical colleges can serve an important role in education. That will NOT happen anytime soon. Please please keep up the great work, Connie Smith, CB from Tennessee
I worked for Miami Jacobs Akron Ohio, formerly the Academy of Court Reporting. *sigh* I have no words to express the amount of mismanagement/deceit/unprofessional/unethical/poor business practices/out right lies and behind the scenes propaganda this company spewed from it's posterior. If I even began to express the entire story, it would be longer than this website. Every last student from the Akron campus should sue the living bejesus out of that company. Each and every student from my time there (October '08- March of '09) They enrolled students in programs that were not accredited, and they KNEW it was not accredited. They would tell the students one thing, but then turn around behind their backs and stab them for their tuition. There were so many employees in that company that had knock down drag out fights with administration about the conditions the students were being subjected to, their answer to all of this? A mass firing in March of '09. Any teacher or office employee who had previously voiced concerns on behalf of the students were terminated. As much as some of us fought against the unfair treatment the students were receiving, we also were receiving the same poor treatment. When I was hired I was told I would work one Saturday a month (I was a single mother at the time) and I had TWO Saturday's off in my entire employment. I was told I would have two weeks vacation at my hire date. I had NO vacation until after a full year and then it was only one week that was accrued so the entire week wouldn't appear until the end of your second year. I purchased long and short term insurance for leaves of absence from work. I continued to make those payments after my termination (the health portion) and later when I tried to collect that due to a massive heart surgery... they never paid the premiums, I had no insurance. When I was hired I was told I would have one hour lunch break, and two fifteen minute breaks in the day, they later took the breaks away because we were "talking to students outside the school, and that was against their policy" We were told we could take our lunch break whenever we wanted as long as our department was covered, once the behind the scenes meetings started taking place, we were told we no longer could take lunches together because it was causing "issues" ...they just didn't want us comparing notes on what was said by our management teams. Admission reps were paid commission for student enrollment, when calls came in they were to be on a rotation, the receptionist was told to give all the "valid" inquiry calls to the department manager. Then when our enrollment numbers were down, it was of course our responsibility. I really could go on for days about the unprofessional and unethical issues in that black hole, but it's redundant with all the other comments you have about the worst job I've ever held in my adult life. If anyone from the Akron Campus would like to get ahold of me to organize a lawsuit, please feel free to contact me at crookstonamy@hotmail.com I really feel students should sue this company, and I would be more than happy to provide any information they may need for this.
I have done some of my own research on these institutions. While I believe that your points on students being informed are completely valid, the school must be forthcoming with the information. Many of the questions you posed above can be answered within the literature, enrollment agreements, and by asking the right questions. I completely agree the questions are valid, but these schools, including those run by Delta Career Education, will and have to answer these questions, if asked. Our job in the community is informing students what the right questions to ask are. How are the schools to know what the students do or don't know!
As a graduate of a 4-year private university, where tuition for just ONE year is greater than an entire associate’s degree at these schools, I knew what I was getting into when I began. It is the schools responsibility to give you the best education possible, but the students also have the responsibility to make the most out of their education. One of the complaints here is that graduates of these programs have trouble with jobs, but how can we extend the entire responsibility of this to the school? What onus is on the student? Where I graduated from, "placement rate," which isn't generally officially tracked or published at private universities, is assisted by the school but is not considered the ultimate responsibility of the school either. If a student isn't placed at a 4-year university, there is no repercussion to the school; however, many believe these career schools are entirely responsible for finding a job for the graduate.
To comment about some of the other issues brought up, a judge in the state of Ohio ruled that the Ohio Board of Nursing mishandled the revocation of approval for the Miami-Jacobs nursing program. Also, when Delta Career Education acquired the Academy of Court Reporting, it appears they evaluated which campuses were serving students well and which ones were not. According to the ACR website, campuses described in previous comments (Clawson and Pittsburgh) are no longer accepting students. The campus in Akron appears to already be closed. Now, while this does show that some schools have poor administration, there are others trying to make a difference and benefit the students. Delta Career Education did at least allow the current students of these previously poorly run schools to finish their degree, because situations would have been even worse for the students if they just got removed. It is sad what happens to some of these students, but again, much could have been prevented if they were properly educated and informed ahead of time, responsibilities of the previous ACR administration.
So, while I do believe there is merit to much of what is discussed, we are letting students and society off easy when it comes to personal responsibility. The real issue is that clientele of these colleges are generally lacking the personal experience to know their personal responsibilities versus that of society to them. Due to this fact, career schools are being held to a higher standard than that of other educational establishments in regards to things that otherwise are considered the responsibility of the student.
Thank you for this hub! I have taught in public community colleges, research universities and for-profit schools and so I have had a FRONT ROW seat on the way it should be as well as the poor, poor substitute that too many for-profits offer to students. I have witnessed the weak curiculum, unprepared students and high costs.
I have long decried the pick-pocketing of students and parents by for-profits who will not bat an eyelash when charging upward of $30,000 for a "degree" that will lead to a job paying less than $10/hour (and often a job you can get without spending that kind of money!)
Buyer beware! Many of these institutions are interested in your social security number (i.e. access to Pell Grants and student loan money) and not much else.
I am most offended by those schools who admit unprepared students and hint strongly that they will be able to land a professional job once they get that degree, but in more than 3 years in that sector (for-profit), I saw very few students who were going to ever see that dream materialize because at the end of the 2 or 4 years, they were still unable to write coherently, think critically and had very few (if any) marketable skills. Just having a piece of paper that says "GRADUATE" is no longer good enough in this economy. You need to have skills, be able to critically think, problem solve and write in a manner that does not resemble a high school note passed between friends (sigh). Many of the students I saw in my time with a for-profit could never read a report and write about what they had read. It just didn't compute for them, and yet they believe that they will graduate and be annointed the Director of some department in a company (good luck with that).
Student loans don't magically go away. They will garnish your social security to get it paid back, so if you borrow $50,000+ to be a $9/hour medical assistant, and can't afford the $500+/month payments, you are basically screwed ...but these school don't tell you that when they are sweet-talking you into their enrollment cattle call.
I'm ranting (sorry). This needs to be discussed loudly, and often. Thank you for your write up!!!
((p.s. here's an article that we should all share with everyone we know: http://www.edtrust.org/sites/edtrust.org/files/pub ))
p.s. almost without exception, all the programs offered at these overpriced institutions can be taken at your local/regional public community college for a FRACTION of the cost, and where the programs are ACCREDITED and recognized, and where you will get appropriate and relevant clinical experience in businesses and organizations that HIRE the program grads.
The catch? Sometimes you will have to wait for classes, so your 2 year degree may take you 3 years, but trust me on this one: it's worth the wait...
Some people believe that the student loan industry will be the next "bubble" to burst and that it has wider implications (and more pain) than the housing bubble...
Senator Harkin's HELP committee has been trying to put some regulations in place but the Career College Association has deep pockets (thanks to all those expensive degrees) and has lobbied Congress HEAVILY to back off some of the more stringent regulations that would hold the schools accountable for selling CRAP disguised as college.
I was hired at a for profit "college" that went out of business a few years ago. I was thrilled when I started, but it turned sour very quickly. Most of the students were not very "studious...." some didn't even complete their geds and were in trouble with the law. I remember the head of general studies during my interview. I let her know that math was not my strongsuit. she said, "just stay a chapter ahead of them, and you'll be fine..."
Do you know of any class action suits that are working for people who are in debt for their certificate that is not worth the paper it is printed on?



















Tom Rubenoff 2 years ago
Some things should just not be a business. Thank you for this marvelously detailed article.